Mail & Outlook

Set up business email on iPhone and iPad

Your business email can easily be set up on iPhone and iPad via the built-in Mail app. With Microsoft 365 or Exchange you also get your calendar and contacts synchronised automatically.

3 min readLast reviewed April 2026

Open Settings

Go to Settings on your iPhone or iPad. Scroll down and tap Mail. Then tap Accounts and Add Account.

Choose account type

If you use Microsoft 365 or Exchange: Tap Microsoft Exchange. If you use Mail Hotel (IMAP): Tap Other → Add Mail Account.

Microsoft 365 / Exchange setup

Enter your email address and a description (e.g. "Work email"). Tap Next. You will be taken to the Microsoft sign-in page, where you enter your password and possibly approve with the Authenticator app. Once signed in, choose what to synchronise: Mail, Contacts, Calendars and Reminders. Tap Save.

IMAP setup (Mail Hotel)

Fill in: - Name: Your name (shown as sender) - Email: Your full email address - Password: The password you received - Description: E.g. "Company email"

Under server settings: Incoming: Server and port 993 (SSL) Outgoing: Server and port 587 (STARTTLS)

The username is your full email address in both places.

Done — check the Mail app

Open the Mail app. Your new email account appears under the inbox. It can take a few minutes before all emails are synchronised, depending on how much email is in the account.

Tip from us

We also recommend installing the Microsoft Outlook app from the App Store if you use Microsoft 365 — it gives you a better experience with Focused Inbox, calendar integration and quick actions.

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FAQ

Frequently asked questions

How do I set up company email on iPhone?+

Go to Settings → Apps → Mail → Mail Accounts → Add Account. Choose Microsoft Exchange for Microsoft 365, or Other for IMAP, and enter your email address and password.

Should I choose Exchange or IMAP on iPhone?+

If you use Microsoft 365 or Exchange, choose Microsoft Exchange — then your calendar and contacts come along too. For ordinary web hosting email, choose IMAP.

Why am I asked for my password again and again?+

Usually because the password has been changed, or because MFA requires a new approval. Remove the account and add it again, then sign in via the Microsoft sign-in window.

Can I have both private and company email on the same iPhone?+

Yes. iOS supports several mail accounts at the same time, and you can choose which account is the default for sending under Mail settings.

More guides

More about mail & outlook

Set up email in Outlook on Windows

Step-by-step guide to adding your business email in Microsoft Outlook on Windows — works with Exchange, Microsoft 365 and IMAP.

Read guide 3 min

Set up business email on Android

Add your business email to your Android phone — with the Gmail app or Outlook for Microsoft 365.

Read guide 3 min

Need help?

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