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Technical support for businesses

Get stable, professional IT operations. We act as your external IT department in and around Kolding.

IT OPERATIONS

Take control of your technical support and IT operations

Effective technical support is about more than just fixing urgent faults. We act as your dedicated external IT department, making sure your business-critical systems always run at their best. By outsourcing your IT operations to us, you free up time to focus on your core business.

SERVICES

What does our technical support involve?

Proactive IT monitoring

We keep an eye on your infrastructure around the clock. Through our Managed Services we resolve problems and optimise performance before they turn into disruptions.

Fast help when things go wrong

When the worst happens, our team is ready. We prioritise fast response and offer effective remote support, so you can quickly get back to work.

WHY US

Why choose us as your IT partner?

With local roots in Kolding, we know the needs of local SMEs. We combine our technical expertise with an understanding of your business processes. As experts in Microsoft 365 support, we make sure your collaboration tools and IT security are always up to date. Read more about our approach to IT operations here.

See how we help local businesses with our IT support in Kolding.

FAQ

Questions about technical support

What does IT support cost?+
Pay-per-incident: DKK 495-995 per case. Fixed agreement: from DKK 99 per employee per month with unlimited support.
What are your response times?+
Phone/remote support: typically under 30 minutes. On-site in the Kolding area: same day. Critical cases: within 1-4 hours depending on the agreement.
Can you help with Mac and not just Windows?+
Yes. We support Windows, macOS, iOS and Android. Our technicians are experienced with both platforms.
What if we have a problem outside working hours?+
With a premium agreement you have access to 24/7 support. Otherwise, critical cases are handled as quickly as possible on the next working day.

Shall we take care of your IT support?

Contact us today by phone or via our contact form to arrange a no-obligation meeting about your technical support needs.