Support for Unik Bolig
We are the IT partner around your line-of-business system. We do not host Unik itself — we make everything else work: M365, network, endpoints, mobile and daily support.
Who uses Unik Bolig?
Unik Bolig is a line-of-business system for housing associations, property managers and non-profit housing organisations. It covers tenant administration, leases, rent collection, maintenance queues and document handling. Many customers use it via a hosted terminal server solution from the vendor.
The Unik platform itself is a specialised core — the vendor's expertise. The day-to-day IT work around it — Microsoft 365, network, printers, mobile access, MFA and onboarding — is typically where smaller administrative organisations lack a local IT partner.
What we typically help with
Stable RDP access
We diagnose dropped sessions, slow start-up and audio/print problems on the terminal server — without touching the Unik platform itself.
Document handling
OneDrive, Outlook and local files set up so administrators can handle leases, tenant letters and attachments without hassle.
Email flow with tenants
Outlook, distribution lists, email templates and signatures set up consistently — also when a new member of staff joins.
MFA on all access points
We roll out multi-factor authentication on Microsoft 365, RDP access and the system's web access. Documented and explained for all staff.
Mobile & tablet for property staff
iPad and iPhone set up for Outlook, Teams and the system's web access for staff on inspections or move-out inspections.
Backup overview
We make sure you know what is backed up by your system vendor — and what needs to be handled locally on staff files and mailboxes.
MitID, eBoks & Digital Post
Outlook integration with Digital Post, MitID Erhverv roles for administrators and eBoks flows that work with your tenant communication.
GDPR for tenant data
We advise on the technical GDPR requirements for tenant data: encryption, access control, MFA, audit logging and documentation. The legal side sits with your DPO.
What it has looked like in practice
RDP sessions were dropping 2–3 times a day and printing to local network printers worked intermittently. It cost productivity, and staff lost confidence in the system. We mapped the network together with their ISP, adjusted QoS prioritisation, upgraded their firewall and standardised the print drivers. The result was stable sessions and reliable printing in the following weeks — without us touching the Unik platform itself.
Questions about Unik Bolig support
What do housing associations typically use Unik Bolig for?
Which daily IT problems do you see most often?
Can you help even though you do not host Unik?
Do you also help with MFA and GDPR for housing associations?
Can you help with MitID, eBoks and Digital Post for tenant communication?
Do you use Unik Bolig? Get a free IT check
We review your set-up of M365, network, endpoints and mobile — and give a concrete assessment of what can be improved. Call +45 7070 1612 or fill in the form.