Support for Advosys / Epona
We are the IT partner for law firms using Advosys. We do not host the platform itself — we make M365, Citrix, mobile and document flows work in your everyday practice.
Who uses Advosys / Epona?
Advosys is a case and practice management system for lawyers and law firms. The system was acquired by Epona and is now also known as "Epona" — particularly in connection with their SharePoint- and M365-based solutions. It covers case management, journaling, invoicing and document handling specifically for the legal profession.
The platform itself is Epona's expertise. The day-to-day IT work around it — Microsoft 365, Citrix performance, MFA, mobile and endpoint security — is typically where smaller law firms need a local IT partner who knows both the standard Microsoft stack and the legal profession's particular requirements for confidentiality and GDPR.
What we typically help with
Stable Citrix performance
We diagnose slow sessions, frozen screens and print problems in the Citrix-delivered legal solution — without touching the Advosys/Epona platform itself.
Secure document sharing
OneDrive, SharePoint and email encryption set up so you can share client documents securely with counterparties, clients and courts.
M365 + case management system
Outlook, calendar and Teams set up to work with your case and matter management. Email trails on cases documented correctly.
Client and staff MFA
Multi-factor authentication on all access points — including the external portals where clients log in. Documented and explained for compliance officers.
GDPR & data ethics
We advise on the technical GDPR requirements: encryption, access control, audit trails and data processing agreements — relevant to your duty of confidentiality and client data segregation.
Mobile working for partners
iPad and iPhone set up for Outlook, Teams and the system's web access. Secure remote access from court, from home or when travelling.
MitID, eBoks & Digital Post
MitID Erhverv roles, lawyer powers of attorney, eBoks administration and Digital Post flows in Outlook — so you can receive and send mail from public authorities without friction.
Audit trails & documentation
We document access control, MFA policies, encryption standards and audit logs in a way that can be presented to the firm's compliance officer or during an inspection.
What it has looked like in practice
Printing from Citrix was unstable and the MFA set-up on external access points was incomplete. Clients were receiving invoices late, and the partners were concerned about whether confidential cases were adequately secured. We standardised the print drivers, rolled out MFA consistently on all Microsoft and Citrix access points and documented client data flows for the firm's compliance officer. The result was reliable printing, documented security and peace of mind among the partners.
Questions about Advosys support
What is Advosys / Epona?
Which IT tasks do you solve for law firms?
What about confidentiality and compliance?
Do you replace Epona's own support?
Do you help with MitID, eBoks and Digital Post integration?
What about confidentiality and documentation for the firm's compliance officer?
Do you use Advosys / Epona? Get a free IT check
We review your set-up of M365, Citrix, MFA and endpoints — and give a concrete assessment focused on the legal profession's particular requirements. Call +45 7070 1612 or fill in the form.